Data Deletion Instructions

How to request deletion of your data

At AI Move Logistics LLC, we respect your right to control your personal data. This page explains how you can request deletion of any data we have collected from you or through your use of our services.

What Data Can Be Deleted

You can request deletion of the following types of data:

  • Account Information: Your name, email, phone number, and other profile details
  • Facebook Integration Data: Page access tokens, Page names, and any Facebook-related permissions
  • Usage Data: Device information, browsing history, and application usage logs
  • Communication Records: Email exchanges, support tickets, and other communications

Note: Some data may be retained if required by law or for legitimate business purposes such as resolving disputes, enforcing our agreements, or complying with legal obligations.

How to Request Data Deletion

Method 1: Email Request

Send an email to: [email protected]

Subject: Data Deletion Request

Include in your email:

  • Your registered email address
  • Your account username (if applicable)
  • Specific data you wish to delete (or "all data")
  • Confirmation that you understand this action is permanent

Method 2: Revoke Facebook Access

To immediately stop our access to your Facebook Page data:

  1. Go to your Facebook Settings
  2. Click on "Business Integrations"
  3. Find "AI Move Logistics" in the list
  4. Click "Remove" to revoke access

This will immediately delete all Facebook-related access tokens and stop automated posting.

Method 3: Delete Mobile App Account

If you're using our mobile application:

  1. Open the AIMove Logistics app
  2. Go to Settings > Account Settings
  3. Select "Delete My Account"
  4. Confirm your decision

This will permanently delete your account and associated data.

What Happens After You Request Deletion

  1. Immediate Acknowledgment:

    We will acknowledge receipt of your request within 48 hours.

  2. Verification Process:

    We may need to verify your identity to prevent unauthorized deletion requests. This typically takes 1-2 business days.

  3. Data Deletion:

    Once verified, we will delete your data within 30 days. This includes:

    • Removing data from active databases
    • Deleting backup copies (within backup retention cycles)
    • Revoking all API access tokens
    • Terminating active integrations
  4. Confirmation:

    We will send you a confirmation email once the deletion process is complete.

Important Information

Data Deletion is Permanent

Once your data is deleted, it cannot be recovered. You will need to create a new account if you wish to use our services again.

Service Interruption

Deleting your data will immediately stop all automated services, including scheduled posts to Facebook and other integrations.

Legal Retention

We may retain certain information as required by law or for legitimate business purposes (e.g., financial records for tax purposes, records of disputes or fraud investigations). Such data will be retained only for the minimum required period.

Questions or Concerns?

If you have any questions about the data deletion process or need assistance, please contact us:

Email: [email protected]

Phone: +1 (414) 233-9746

Address: 4129 Spring Way Cir, Valrico, FL 33596

For more information about how we handle your data, please review our Privacy Policy.